The effective leadership category measures the extent to which employees believe leadership at all levels of the organization generates motivation and commitment, encourages integrity, and manages people fairly, while also promoting the professional development, creativity, and empowerment of employees.
| Rank |
Agency |
2009 |
2007 |
% Change |
| 1 |
Lyndon B. Johnson Space Center (NASA) |
72.8 |
70.5 |
3.30 |
| 2 |
Environment and Natural Resources Division (DOJ) |
71.5 |
61.6 |
16.10 |
| 3 |
Strategic Human Resources Policy (OPM) |
69.0 |
64.7 |
6.60 |
| 3 |
George C. Marshall Space Flight Center (NASA) |
69.0 |
65.9 |
4.70 |
| 5 |
Office of Inspector General (Treasury) |
66.1 |
70.0 |
-5.60 |
| 6 |
Civil Division (DOJ) |
65.5 |
59.8 |
9.50 |
| 7 |
Alcohol and Tobacco Tax and Trade Bureau (Treasury) |
64.4 |
60.0 |
7.30 |
| 8 |
John C. Stennis Space Center (NASA) |
64.2 |
63.0 |
1.90 |
| 8 |
Goddard Space Flight Center (NASA) |
64.2 |
61.8 |
3.90 |
| 10 |
Office of the Inspector General (OPM) |
64.1 |
68.1 |
-5.80 |
| 10 |
John F. Kennedy Space Center (NASA) |
64.1 |
70.1 |
-8.50 |
| 12 |
U.S. Army Acquisition Support Center (Army) |
63.8 |
62.3 |
2.50 |
| 13 |
Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ) |
62.3 |
58.1 |
7.20 |
| 14 |
Office of the Inspector General for Tax Administration (Treasury) |
62.2 |
57.9 |
7.40 |
| 15 |
Office of the Inspector General (Interior) |
62.1 |
51.4 |
20.80 |
| 16 |
Langley Research Center (NASA) |
61.9 |
58.4 |
6.00 |
| 17 |
Tax Division (DOJ) |
61.8 |
54.8 |
12.80 |
| 18 |
Bureau of the Public Debt (Treasury) |
61.7 |
53.5 |
15.40 |
| 19 |
U.S. Military Entrance Processing Command (Army) |
61.6 |
 |
0.00 |
| 20 |
Office of Thrift Supervision (Treasury) |
61.5 |
44.8 |
37.40 |
| 21 |
Departmental Offices (Treasury) |
61.4 |
61.8 |
-0.70 |
| 22 |
U.S. Army National Guard Units (Army) |
61.2 |
61.2 |
-0.10 |
| 23 |
Dryden Flight Research Center (NASA) |
60.7 |
58.6 |
3.50 |
| 24 |
Antitrust Division (DOJ) |
60.6 |
60.8 |
-0.30 |
| 25 |
Space and Naval Warfare Systems Command (Navy) |
59.9 |
56.5 |
6.10 |
| 26 |
Office of Inspector General (ED) |
59.8 |
55.2 |
8.40 |
| 27 |
All Other Components (GSA) |
59.7 |
60.1 |
-0.70 |
| 27 |
U.S. Air Forces, Europe (Air Force) |
59.7 |
59.7 |
0.00 |
| 27 |
Office of the Chief Financial Officer (GSA) |
59.7 |
57.2 |
4.40 |
| 30 |
Office of the Comptroller of the Currency (Treasury) |
59.4 |
63.0 |
-5.60 |
| 30 |
Naval Education and Training Command (Navy) |
59.4 |
54.5 |
9.00 |
| 32 |
National Institute of Standards and Technology (Commerce) |
59.1 |
56.6 |
4.40 |
| 33 |
Pacific Air Forces (Air Force) |
58.9 |
57.4 |
2.60 |
| 34 |
U.S. Coast Guard (DHS) |
58.8 |
56.0 |
5.00 |
| 35 |
All Other Components (Army) |
58.6 |
59.9 |
-2.20 |
| 36 |
Office of the Chief Financial Officer (OPM) |
58.5 |
52.7 |
10.90 |
| 37 |
Region 9 - San Francisco (EPA) |
58.4 |
58.8 |
-0.60 |
| 38 |
Federal Highway Administration (DOT) |
58.3 |
59.9 |
-2.60 |
| 39 |
Office of Naval Research (Navy) |
58.0 |
59.2 |
-2.10 |
| 40 |
Office of the Secretary of Defense |
57.9 |
58.6 |
-1.10 |
| 41 |
Region 3 - Philadelphia (EPA) |
57.8 |
50.8 |
13.70 |
| 42 |
Headquarters (NASA) |
57.7 |
52.0 |
11.00 |
| 42 |
All Other Components (Air Force) |
57.7 |
58.0 |
-0.50 |
| 44 |
Criminal Division (DOJ) |
57.5 |
53.0 |
8.40 |
| 45 |
Air Combat Command (Air Force) |
57.4 |
55.7 |
3.00 |
| 45 |
All Other Components (DOJ) |
57.4 |
50.7 |
13.20 |
| 47 |
Air Mobility Command (Air Force) |
57.3 |
60.9 |
-5.80 |
| 48 |
Financial Management Service (Treasury) |
57.2 |
54.6 |
4.80 |
| 49 |
Drug Enforcement Administration (DOJ) |
57.1 |
58.5 |
-2.50 |
| 49 |
U.S. Army Forces Command (Army) |
57.1 |
58.7 |
-2.70 |
| 49 |
Region 10 - Seattle (EPA) |
57.1 |
60.0 |
-4.80 |
| 52 |
U.S. Army Accessions Command (Army) |
57.0 |
57.5 |
-0.90 |
| 53 |
Human Capital Leadership and Merit System Accountability (OPM) |
56.9 |
55.9 |
1.80 |
| 53 |
National Institutes of Health (HHS) |
56.9 |
55.4 |
2.60 |
| 55 |
National Oceanic and Atmospheric Administration (Commerce) |
56.8 |
52.4 |
8.50 |
| 56 |
U.S. Army Training and Doctrine Command (Army) |
56.7 |
56.6 |
0.20 |
| 57 |
Combined Research, Education, Economic Services (USDA) |
56.5 |
53.2 |
6.20 |
| 57 |
Naval Sea Systems Command (Navy) |
56.5 |
50.6 |
11.60 |
| 59 |
Office of Administration and Resources Management (EPA) |
56.1 |
53.2 |
5.50 |
| 60 |
U.S. Army Test and Evaluation Command (Army) |
55.9 |
55.7 |
0.40 |
| 60 |
Public Buildings Service (GSA) |
55.9 |
55.9 |
0.00 |
| 62 |
Washington Headquarters Services (DOD) |
55.7 |
54.2 |
2.80 |
| 62 |
Bureau of Labor Statistics (DOL) |
55.7 |
55.3 |
0.70 |
| 62 |
National Agricultural Statistics Service (USDA) |
55.7 |
56.3 |
-1.00 |
| 65 |
Office of Inspector General (VA) |
55.5 |
 |
0.00 |
| 65 |
Marketing and Regulatory Programs (USDA) |
55.5 |
 |
0.00 |
| 67 |
All Other Components (Navy) |
55.4 |
55.7 |
-0.60 |
| 68 |
National Cemetery Administration (VA) |
55.3 |
57.6 |
-4.00 |
| 69 |
John Glenn Research Center at Lewis Field (NASA) |
55.2 |
54.3 |
1.60 |
| 70 |
Department of Defense Education Activity (DOD) |
55.0 |
52.1 |
5.60 |
| 70 |
Federal Law Enforcement Training Center (DHS) |
55.0 |
53.5 |
2.90 |
| 70 |
U.S. Army Reserve Command (Army) |
55.0 |
52.7 |
4.40 |
| 73 |
Justice Management Division (DOJ) |
54.8 |
49.2 |
11.50 |
| 73 |
Bureau of Alcohol, Tobacco, Firearms, and Explosives (DOJ) |
54.8 |
56.1 |
-2.30 |
| 75 |
Defense Information Systems Agency (DOD) |
54.7 |
52.9 |
3.50 |
| 75 |
Bonneville Power Administration (DOE) |
54.7 |
53.8 |
1.60 |
| 75 |
Headquarters, Air Force Reserve (Air Force) |
54.7 |
54.4 |
0.50 |
| 78 |
Bureau of the Census (Commerce) |
54.5 |
52.5 |
3.80 |
| 78 |
Office of Air and Radiation (EPA) |
54.5 |
46.9 |
16.20 |
| 78 |
Naval Facilities Engineering Command (Navy) |
54.5 |
47.0 |
16.00 |
| 81 |
Federal Bureau of Investigation (DOJ) |
54.4 |
51.2 |
6.30 |
| 81 |
Department of the Army |
54.4 |
 |
0.00 |
| 81 |
Defense Commissary Agency (DOD) |
54.4 |
52.6 |
3.50 |
| 81 |
Ames Research Center (NASA) |
54.4 |
57.8 |
-6.00 |
| 85 |
Departmental Administration (USDA) |
54.3 |
45.0 |
20.60 |
| 85 |
U.S. Army Intelligence and Security Command (Army) |
54.3 |
52.9 |
2.70 |
| 85 |
Air Education and Training Command (Air Force) |
54.3 |
53.7 |
1.10 |
| 85 |
U.S. Army Corps of Engineers (Army) |
54.3 |
53.1 |
2.20 |
| 85 |
Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army) |
54.3 |
59.9 |
-9.30 |
| 90 |
Air National Guard Units (Air Force) |
54.2 |
54.1 |
0.20 |
| 91 |
Patent and Trademark Office (Commerce) |
54.1 |
50.1 |
7.90 |
| 92 |
All Other Components (Commerce) |
54.0 |
53.9 |
0.20 |
| 92 |
Executive Staff Offices (OPM) |
54.0 |
71.0 |
-23.90 |
| 92 |
U.S. Army Medical Command (Army) |
54.0 |
49.2 |
9.80 |
| 92 |
Natural Resources Conservation Service (USDA) |
54.0 |
54.4 |
-0.70 |
| 92 |
U.S. Army Materiel Command (Army) |
54.0 |
55.2 |
-2.20 |
| 97 |
Agricultural Research Service (USDA) |
53.9 |
49.2 |
9.60 |
| 98 |
All Other Components (DOL) |
53.8 |
53.1 |
1.40 |
| 98 |
All Other Components (EPA) |
53.8 |
 |
0.00 |
| 98 |
Defense Logistics Agency (DOD) |
53.8 |
52.6 |
2.40 |
| 101 |
Defense Finance and Accounting Service (DOD) |
53.7 |
50.9 |
5.50 |
| 101 |
Field Locations (DOE) |
53.7 |
50.8 |
5.70 |
| 103 |
Space Command (Air Force) |
53.6 |
54.3 |
-1.20 |
| 103 |
Naval Air Systems Command (Navy) |
53.6 |
51.4 |
4.40 |
| 105 |
U.S. Atlantic Fleet, Commander In Chief (Navy) |
53.5 |
50.8 |
5.20 |
| 106 |
Office of Solid Waste and Emergency Response (EPA) |
53.4 |
52.6 |
1.60 |
| 107 |
Assistant for Administration, Under Secretary of the Navy (Navy) |
53.3 |
57.3 |
-7.00 |
| 107 |
Human Resources Products and Services (OPM) |
53.3 |
49.2 |
8.40 |
| 107 |
Office of the Assistant Secretary for Administration and Management (DOL) |
53.3 |
53.2 |
0.30 |
| 110 |
Management Services (OPM) |
53.2 |
49.5 |
7.50 |
| 110 |
Office of the Secretary of Health and Human Services (HHS) |
53.2 |
53.8 |
-1.10 |
| 110 |
Administration On Aging (HHS) |
53.2 |
55.8 |
-4.60 |
| 110 |
Region 6 - Dallas (EPA) |
53.2 |
48.2 |
10.30 |
| 110 |
Region 2 - New York (EPA) |
53.2 |
51.3 |
3.80 |
| 115 |
National Nuclear Security Administration Headquarters Offices (DOE) |
53.0 |
51.0 |
4.00 |
| 115 |
U.S. Army Contracting Agency (Army) |
53.0 |
52.5 |
1.00 |
| 115 |
Civil Rights Division (DOJ) |
53.0 |
47.6 |
11.40 |
| 118 |
Health Resources and Services Administration (HHS) |
52.9 |
50.4 |
4.90 |
| 118 |
Office of the Inspector General (USDA) |
52.9 |
53.8 |
-1.70 |
| 118 |
Headquarters Staff Offices (DOE) |
52.9 |
48.3 |
9.50 |
| 121 |
All Other Components (ED) |
52.8 |
47.1 |
12.20 |
| 121 |
Naval Medical Command (Navy) |
52.8 |
52.4 |
0.70 |
| 123 |
Military Sealift Command (Navy) |
52.7 |
52.2 |
0.90 |
| 123 |
Employee Benefits Security Administration (DOL) |
52.7 |
52.5 |
0.40 |
| 123 |
All Other Components (DOT) |
52.7 |
51.5 |
2.20 |
| 126 |
Marine Corps (Navy) |
52.6 |
50.8 |
3.60 |
| 126 |
Office of the Inspector General (DOJ) |
52.6 |
51.9 |
1.30 |
| 128 |
All Other Components (DOD) |
52.5 |
53.3 |
-1.50 |
| 128 |
Administration for Children and Families (HHS) |
52.5 |
46.5 |
13.00 |
| 128 |
Office of Water (EPA) |
52.5 |
52.5 |
0.00 |
| 131 |
Bureau of Citizenship and Immigration Services (DHS) |
52.4 |
46.1 |
13.70 |
| 132 |
Naval Supply Systems Command (Navy) |
52.2 |
46.8 |
11.60 |
| 133 |
U.S. Trustees Program (DOJ) |
52.1 |
52.5 |
-0.70 |
| 133 |
Federal Acquisition Service (FAS) |
52.1 |
 |
0.00 |
| 135 |
Mineral Management Service (Interior) |
52.0 |
49.0 |
6.10 |
| 135 |
Immediate Office of the Chief of Naval Operations |
52.0 |
55.4 |
-6.10 |
| 137 |
Office of Surface Mining, Reclamation and Enforcement (Interior) |
51.9 |
50.8 |
2.20 |
| 137 |
Substance Abuse and Mental Health Services Administration (HHS) |
51.9 |
38.4 |
35.10 |
| 139 |
U.S. Army Installation Management Agency (Army) |
51.8 |
52.3 |
-1.00 |
| 139 |
U.S. Marshals Service (DOJ) |
51.8 |
48.0 |
8.00 |
| 139 |
Office of the Under Secretary for Science and Technology (DHS) |
51.8 |
40.8 |
26.90 |
| 139 |
Deputy Assistant Secretary for Information and Technology (VA) |
51.8 |
 |
0.00 |
| 139 |
Headquarters Program Offices (DOE) |
51.8 |
48.7 |
6.40 |
| 139 |
Office of Enforcement Compliance Assurance (EPA) |
51.8 |
47.7 |
8.60 |
| 145 |
All Other Components (VA) |
51.7 |
49.4 |
0.00 |
| 145 |
Region 1 - Boston (EPA) |
51.7 |
52.3 |
-1.20 |
| 145 |
Office of the Administrator (EPA) |
51.7 |
52.1 |
-0.70 |
| 145 |
Secret Service (DHS) |
51.7 |
55.2 |
-6.40 |
| 145 |
Headquarters Air Intelligence Agency (Air Force) |
51.7 |
53.9 |
-4.00 |
| 150 |
Agency for Healthcare Research and Quality (HHS) |
51.5 |
50.0 |
3.10 |
| 150 |
Office of the Inspector General (DHS) |
51.5 |
53.5 |
-3.70 |
| 152 |
Executive Office for Immigration Review (DOJ) |
51.4 |
47.7 |
7.70 |
| 152 |
U.S. Fish and Wildlife Service (Interior) |
51.4 |
49.7 |
3.30 |
| 154 |
National Nuclear Security Administration Field Sites (DOE) |
51.2 |
50.6 |
1.20 |
| 154 |
Office for Prevention, Pesticides and Toxic Substances (EPA) |
51.2 |
51.7 |
-0.90 |
| 156 |
Food and Drug Administration (HHS) |
51.1 |
51.2 |
-0.10 |
| 156 |
Internal Revenue Service (Treasury) |
51.1 |
50.7 |
0.70 |
| 158 |
OGC, OIG, CFO, Offices of International Affairs and Environmental Information (EPA) |
51.0 |
47.1 |
8.20 |
| 159 |
Veterans Benefits Administration (VA) |
50.9 |
47.1 |
8.00 |
| 160 |
Defense Contract Audit Agency (DOD) |
50.8 |
54.8 |
-7.20 |
| 160 |
All Other Components (DHS) |
50.8 |
 |
0.00 |
| 162 |
U.S. Army Netcom/9th Army Signal Command (Army) |
50.7 |
50.9 |
-0.40 |
| 162 |
U.S. Geological Survey (Interior) |
50.7 |
50.7 |
0.10 |
| 164 |
U.S. Air Force Materiel Command (Air Force) |
50.5 |
49.6 |
1.80 |
| 164 |
Power Marketing Administrations - Southeastern, Southwestern and Western Areas (DOE) |
50.5 |
53.8 |
-6.10 |
| 166 |
U.S. Air Force Academy (Air Force) |
50.4 |
54.3 |
-7.30 |
| 166 |
Commander, Navy Installations (Navy) |
50.4 |
48.6 |
3.80 |
| 168 |
Employment Standards Administration (DOL) |
50.3 |
48.4 |
3.90 |
| 169 |
Centers for Disease Control and Prevention (HHS) |
50.0 |
45.8 |
9.10 |
| 170 |
Office of Research and Development (EPA) |
49.9 |
50.7 |
-1.50 |
| 171 |
Office of the Chief Financial Officer (ED) |
49.8 |
47.6 |
4.60 |
| 172 |
U.S. Pacific Fleet, Commander In Chief (Navy) |
49.7 |
46.4 |
7.10 |
| 173 |
Food Safety and Inspection Service (USDA) |
49.6 |
49.2 |
0.80 |
| 174 |
Foreign Agricultural Service (USDA) |
49.4 |
52.1 |
-5.30 |
| 175 |
Federal Investigative Service (OPM) |
49.2 |
41.0 |
20.10 |
| 175 |
Office of Justice Programs (DOJ) |
49.2 |
48.7 |
1.10 |
| 177 |
Veterans Health Administration (VA) |
49.1 |
49.4 |
-0.70 |
| 178 |
Region 5 - Chicago (EPA) |
48.8 |
48.3 |
0.90 |
| 179 |
Region 4 - Atlanta (EPA) |
48.7 |
48.9 |
-0.40 |
| 180 |
All Other Components (USDA) |
48.6 |
46.5 |
0.00 |
| 181 |
Region 8 - Denver (EPA) |
48.4 |
46.0 |
5.10 |
| 182 |
Office of the Secretary of the Interior (Interior) |
48.3 |
44.5 |
8.50 |
| 183 |
Bureau of Land Management (Interior) |
48.1 |
46.2 |
4.10 |
| 184 |
Office of the Chief Financial Officer (USDA) |
47.9 |
42.8 |
12.00 |
| 185 |
Farm Service Agency (USDA) |
47.8 |
46.4 |
3.00 |
| 186 |
Bureau of Prisons/Federal Prison System (DOJ) |
47.7 |
49.3 |
-3.30 |
| 187 |
Office of Elementary and Secondary Education (ED) |
47.5 |
 |
0.00 |
| 188 |
Rural Housing Service (USDA) |
47.4 |
46.4 |
2.10 |
| 189 |
Food and Nutrition Service (USDA) |
47.2 |
46.8 |
0.80 |
| 190 |
Region 7 - Kansas City (EPA) |
47.1 |
44.5 |
5.70 |
| 191 |
Bureau of Reclamation (Interior) |
46.7 |
45.8 |
1.90 |
| 192 |
Forest Service (USDA) |
46.6 |
51.5 |
-9.50 |
| 192 |
Indian Health Service (HHS) |
46.6 |
47.0 |
-0.90 |
| 194 |
Bureau of Customs and Border Protection (DHS) |
46.1 |
41.3 |
11.70 |
| 195 |
National Park Service (Interior) |
45.9 |
45.7 |
0.40 |
| 196 |
Defense Contract Management Agency (DOD) |
45.8 |
45.2 |
1.40 |
| 196 |
Occupational Safety and Health Administration (DOL) |
45.8 |
50.3 |
-8.90 |
| 198 |
Risk Management Agency (USDA) |
45.5 |
40.8 |
11.60 |
| 199 |
International Trade Administration (Commerce) |
45.4 |
45.1 |
0.70 |
| 199 |
Centers for Medicare and Medicaid Services (HHS) |
45.4 |
45.6 |
-0.50 |
| 201 |
Office for Civil Rights (ED) |
45.3 |
40.4 |
12.10 |
| 202 |
Employment and Training Administration (DOL) |
45.1 |
47.6 |
-5.30 |
| 202 |
Federal Emergency Management Agency (DHS) |
45.1 |
42.6 |
5.80 |
| 204 |
Bureau of Immigration and Customs Enforcement (DHS) |
44.9 |
41.1 |
9.10 |
| 204 |
Financial Crimes Enforcement Network (Treasury) |
44.9 |
43.2 |
4.00 |
| 206 |
Office of the Solicitor (Interior) |
44.4 |
36.7 |
21.00 |
| 207 |
Bureau of Indian Affairs (Interior) |
44.1 |
44.1 |
0.00 |
| 208 |
Office of Special Trustee (Interior) |
43.5 |
38.0 |
14.50 |
| 209 |
National Drug Intelligence Center (DOJ) |
43.3 |
45.7 |
-5.20 |
| 210 |
Federal Student Aid (ED) |
42.6 |
41.8 |
1.90 |
| 211 |
Office of Special Education and Rehabilitative Services (ED) |
42.0 |
41.4 |
1.40 |
| 212 |
Transportation Security Administration (DHS) |
40.9 |
32.3 |
26.70 |
| 213 |
Federal Aviation Administration (DOT) |
40.2 |
40.2 |
0.10 |
| 214 |
U.S. Mint (Treasury) |
39.3 |
39.0 |
0.80 |
| 215 |
Bureau of Engraving and Printing (Treasury) |
39.2 |
40.1 |
-2.20 |
| 216 |
Office of Postsecondary Education (ED) |
34.9 |
34.2 |
2.00 |