The pay and benefits category measures how satisfied employees are with their compensation and benefits package (including pay, retirement, health insurance and life insurance). Due to changes in the survey format, the scores for 2005 and 2007 cannot be accurately compared in this category.
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The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service and American University's Institute for the Study of Public Policy Implementation (ISPPI).