Mission: 

Scores and Rankings

• 2009
• Previous Years

• Previous Years

Best in Class Scores	2007 Score	2005 Score	2003 Score
Employee Skills/Mission Match
Strategic Management
Teamwork
Effective Leadership
Performance Based Rewards and Advancement
Training and Development
Support for Diversity
Pay and Benefits
Family Friendly Culture and Benefits
Work/Life Balance

• 2009

• Previous Years

Scores by Demographic	2007 Score	2005 Score	2003 Score
Female
Male
40 and over
Under 40
Asian
Black or African-American
Hispanic or Latino
Multi-racial
White
American Indian or Native American

Year	Index Score	High Performing Average	Average Index Score	Low Performing Average
2003
2005
2007
2009

Comparative Data — Averages

High Performing Average Scores	2003	2005	2007	2009
High Performing Average - Employee Skills
High Performing Average - Management
High Performing Average - Teamwork
High Performing Average - Leadership
High Performing Average - Rewards and Advancement
High Performing Average - Training and Development
High Performing Average - Support for Diversity
High Performing Average - Pay and Benefits
High Performing Average - Family Friendly
High Performing Average - Work/Life Balance

Average Index Scores	2003	2005	2007	2009
Average for Employee Skills
Average for Management
Average for Teamwork
Average for Leadership
Average for Rewards and Advancement
Average for Training and Development
Average for Support for Diversity
Average for Pay and Benefits
Average for Family Friendly
Average for Work/Life Balance

Low Performing Average Score	2003	2005	2007	2009
Low Performing Average - Employee Skills
Low Performing Average - Management
Low Performing Average - Teamwork
Low Performing Average - Leadership
Low Performing Average - Rewards and Advancement
Low Performing Average - Training and Development
Low Performing Average - Support for Diversity
Low Performing Average - Pay and Benefits
Low Performing Average - Family Friendly
Low Performing Average - Work/Life Balance

Workforce Size and Trends

Number of Employees in 2001: 

Number of Employees in 2002: 

Number of Employees in 2003: 

Number of Employees in 2004: 

Number of Employees in 2005: 

Number of Employees in 2006: 

Number of Employees in 2007: 

Number of Employees in 2008: 

Employees joined (2008): 

Percentage joined (2008): 

Average joined (2004-2008): 

Employees left (2008): 

Percentage left (2008): 

Average left (2004-2008): 

Rookie ratio (percentage of workforce with less than three years of service): 

More About the Agency

Demographics source: FedScope, OPM

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